How do I set up social media for my small business?
Direct Answer
Pick 3-4 platforms where your customers already spend time, create consistent profiles with a professional bio and logo on each, and commit to posting at least 3 times per week. For most local businesses, that means Google Business Profile, Facebook, and Instagram as a baseline, with LinkedIn added for B2B or professional services.
Why This Matters
The biggest mistake small businesses make is creating accounts everywhere and then going silent on all of them. An inactive social media profile is worse than no profile — it signals to potential customers that your business might be closed or unresponsive. The better approach is to start with fewer platforms, set them up properly with matching bios and branding, and maintain a consistent posting schedule. Your bio should clearly state what you do, who you serve, and where you're located. Every platform has different character limits and conventions, so copy-pasting the same bio everywhere looks lazy and performs poorly.
Real-World Example
A solo plumber in Denver set up Facebook, Instagram, and Google Business Profile in one sitting using an AI profile kit tool. The tool scanned his website and generated platform-specific bios — a 150-character version for Instagram, a longer version for Facebook, and a keyword-rich description for Google Business Profile. He pasted each bio into the respective signup form, uploaded his logo, and had all three accounts live in under 20 minutes. Within 60 days, his Google Business Profile was driving 40% more phone calls than before.
What Most People Get Wrong
Most business owners think "setting up social media" means creating accounts. It doesn't — it means creating accounts with optimized profiles that convert browsers into callers. A Facebook page with no cover photo, a one-line bio, and zero posts actively repels customers. Setup isn't done until your profiles look like a business that's open and thriving.
Related Questions
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